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TERMS OF USE


TERMS OF USE

 

Welcome to the 12tickets.com Web Site ("Site") on the World Wide Web. Please review these Site terms of use which governs your use of and purchase of products from our Site ("Agreement"). By accessing, browsing, or using this Site, you acknowledge that you have read, understand, and agree to be bound by these terms. If you do not agree to these terms then please do not use this Site. The 12tickets.com site is managed by 12 Interactive LLC ("12 Interactive"), who has contracted with selected vendors and clients to offer you the product selections on this website.

 

Please note there is a 24-48 hours processing time for all orders before tickets are shipped. We do our best to ship same-day, but this is not guaranteed. Telephone representatives that speak are available Monday through Friday. All online customers will receive an order confirmation via email. Please provide a telephone number during the checkout process for us to reach you with any questions.

 

12 Interactive is not responsible for lost or stolen tickets.

 

For events and tickets with validity dates, tickets will not be replaced or exchanged prior to or after the expiration date or event date for any reason. Please note that some event tickets must be ordered in association with a specific shipping/handling method to ensure a timely and secure delivery.

 

If your arrival date falls near a holiday, please allow 48 hours prior to the holiday for your order to be processed and delivered.

 

Refunds & Exchanges

Due to our special contracts with the theme parks and other partners to bring you corporate-only products & prices, we are required to adhere to strict refund policies and procedures.

 

  1. There are no refunds under any circumstances.

  2. The shipping option is your choice. We are not responsible for the US Postal Service, Federal Express or United Parcel Service in the event that you do not receive your package prior to the event or vacation date, regardless of the expiration dates.

  3. Weather, Illness, or any other emergencies do not reflect a change in our no refund - no exchange policy.

  4. Errors and omissions on behalf of 12 Interactive are handled on a case by case basis and may be subject to a 10 % restocking fee.

 

Wrong Address

Please note that we cannot be held responsible in the event that we have been provided with an incorrect delivery address. No refunds or exchanges are forthcoming if the result of an incorrect address is a lost package. Once ticket orders are placed, address changes incur an additional $15.00 change fee, which you hereby authorize by making a purchase on this site. 12 Interactive automatically charges you this amount without further notification.

 

Purchases

When you place an order on 12tickets.com and any sites located on the domain with a co-branded domain, we will ask you for the following personal information: name, email address, mailing address, phone number, credit card number and its expiration date. This information is transmitted via a secure encrypted server using Secure Sockets Layer (SSL) technology, the approved industry standard (see Security section below). We will use your personal information to contact you for account purposes and/or to present you with new offers and promotions. Please note that on all correspondence, with respect to sending you electronic communications with new offers and special discounts- you have the ability to unsubscribe from receiving additional emails from 12tickets.com by clicking the "unsubscribe" link.

 

SITE CONTENTS, OWNERSHIP, AND USE RESTRICTIONS

 

The information contained within this Site, including all images, illustrations, designs, photographs, video clips, writings and other materials that appear herein, may be copyrighted, trademarked, trade dressed or otherwise owned intellectual property (all of which, collectively, are herein referred to as the "Contents"), controlled or licensed by 12 Interactive, its subsidiaries and affiliates, or are the property of their respective owners.

 

Permission is granted to display, copy, distribute, download, and print, in hard copy, portions of this Site for the purposes of:

 

(1) placing an order with 12 Interactive or

 

(2) using this Site as a shopping resource, provided you do not modify the Site and that you retain all copyright and other proprietary notices contained in the Contents.

 

Except in connection with shopping or placing an order, none of the Contents may be copied, reproduced, distributed, republished, downloaded, displayed, posted electronically or mechanically, transmitted, recorded, in any manner mirrored, photocopied, or reproduced without the prior written permission of 12 Interactive or the applicable copyright owner. Please note that the permission granted herein terminates automatically if you breach any of these Site terms or conditions. Any other use of the Contents on this Site including reproduction for purposes other than as noted above, and including any reproduction, modification, distribution, or republication may violate copyright or trademark laws, and, without the prior written permission of 12 Interactive, is strictly prohibited.

 

DISCLAIMER OF WARRANTY

 

12 INTERACTIVE IS PROVIDING THIS SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OR CONDITIONS OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ALTHOUGH 12 INTERACTIVE BELIEVES THE CONTENT TO BE ACCURATE, COMPLETE, AND CURRENT, 12 INTERACTIVE DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE ON THIS SITE IS ACCURATE, COMPLETE, OR CURRENT. PRICE AND AVAILABILITY INFORMATION IS SUBJECT TO CHANGE WITHOUT NOTICE.

DISCLAIMER OF LIABILITY

 

IN NO EVENT SHALL 12 INTERACTIVE BE LIABLE FOR SPECIAL, INDIRECT, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, LOSS OF USE, DATA, OR PROFITS, WITHOUT REGARD TO THE FORM OF ANY ACTION, INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTIONS, ALL ARISING OUT OF OR IN CONNECTION WITH THE USE, COPYING, OR DISPLAY OF THE CONTENTS OF THIS SITE. IN AN EFFORT TO PROVIDE OUR CUSTOMERS WITH THE MOST CURRENT INFORMATION, 12 INTERACTIVE WILL, FROM TIME TO TIME, MAKE CHANGES IN THE CONTENTS AND IN THE PRODUCTS OR SERVICES DESCRIBED ON THIS SITE.

USER COMMENTS, FEEDBACK, AND OTHER INFORMATION SUBMISSIONS PROVIDED BY YOU

 

You agree that any material, information, and ideas that you transmit to this Site or otherwise provide to 12 Interactive ("Transmissions") shall be and remain 12 Interactive's property.

 

All Transmissions will be treated as non-confidential and non-proprietary and 12 Interactive shall be under no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose, and distribute the Transmissions to others without limitation. Additionally, 12 Interactive shall be free to use any ideas, concepts, know-how, or techniques contained in such information for any purpose whatsoever including, but not limited to, developing, manufacturing, or marketing products incorporating such information. You further agree that 12 Interactive may use information about your demographics and use of this Site in any manner that does not reveal your identity.

 

In addition, you agree, and are hereby put on notice, that you are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, inflammatory, pornographic, or profane material or any other material that could give rise to any civil or criminal liability under law. You are solely responsible for the content of any comments you make.

 

TERMS OF USE REVISIONS

 

12 Interactive may revise these terms of use by updating this posting. You agree that in the event any portion of these Site terms of use are found to be unenforceable, the remainder of these Site terms and conditions shall remain in full force and effect. By using this Site you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current terms of use to which you are bound.

 

DISPUTE RESOLUTION

 

12 Interactive controls and operates this Site from its offices within Illinois, and the United States. This Agreement shall be governed by and construed under Illinois law without regard to conflicts of law provisions. Any action or proceeding arising out of or related to this Agreement or your use of this Site must be brought in the state or federal courts of Illinois and you consent to the exclusive personal jurisdiction of such courts. If you do not agree, please do not use this Site.