Privacy Policy

Your Privacy

We are committed to protecting your privacy. At no time will we trade, sell, or distribute for free organization specific or personal information, including email addresses or other user IDs, to any individual, company, vendor or organization, in ways other than disclosed in this privacy statement.

This privacy statement covers the site 12tickets.com and private label sub-domains delivered by 12 Interactive LLC, (i.e. abc.12tickets.com, etc.). Because 12 Interactive LLC wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices.

Your Personal Information

We do not collect personal information when you visit our site unless you complete an optional registration, submit a survey, make a purchase, or enter a contest. If you do register, submit a survey, make a purchase or enter a contest, it is 12 Interactive LLC's, practice never to disclose any of your personal information to third parties. When providing personal information, we may ask for contact information such as name, postal address, and email address. With your permission in providing your information to us, we will use this contact information to send newsletters, information about 12tickets.com or other promotional materials. You always have the option of discontinuing future mailings. To do so, please contact the company directly by using the information found in the "Contact Us" section below, or simply follow the link provided in any mailing.

We use email links or Web forms throughout our site for customer comments and suggestions. We will make every effort to respond to your questions or comments in a prompt manner. Any information we collect from emails or Web forms is used for the purpose of responding to the questions or comments. We may also file your comments to improve the site and program, or review and discard the information.

12 Interactive LLC is fully committed to protecting your personal information. We do not by practice share, sell, or rent any information you provide to us to any unaffiliated third party. 12 Interactive LLC may disclose aggregate data and statistics in order to describe our site and services to prospective partners, co-branded partners, advertisers and other third parties, or other lawful purposes. We do not use your mailing address information for unsolicited marketing unless you have provided us with your information by registering or making a purchase, we either have your permission or believe in good faith that the law requires it.

Third Parties

12tickets.com has partnerships with third parties who may provide you with a variety of services if you have signed up for them. As a part of these partnerships, any information you provide directly to that third party in connection with these services is covered by the privacy practices of that third party. 12tickets.com recommends you consult the privacy policies of our third party partners prior to providing any personal information.

Purchases

When you place an order on 12tickets.com and any sites located on the domain with a co-branded domain, we will ask you for the following personal information: name, email address, mailing address, phone number, credit card number and its expiration date. This information is transmitted via a secure encrypted server using Secure Sockets Layer (SSL) technology, the approved industry standard (see Security section below). If necessary, we will use your personal information to contact you for account purposes and/or to present you with new offers and promotions. Please note that on all correspondence, with respect to sending you electronic communications with new offers and special discounts- you have the ability to unsubscribe from receiving additional emails from 12tickets.com by clicking the "unsubscribe" link.

Contests or Surveys

In the case of promotions or surveys, personal data will be collected. Such surveys or contests may ask you for personal information, which may include demographic details (e.g., ZIP code, age or income level). If necessary, we will use your personal information to contact you regarding your entry. This information is also collected for the purpose of verifying eligibility and in some case entrant preferences. In these cases information will be passed on only in anonymous aggregate form unless otherwise specifically stated. Whereas it is specifically stated that this information will be passed on there will be an option available to have personal information withheld and information will only be used for clearly defined purposes.

Cookies, IP Addresses and Security
"Cookies" are used to distinguish and relate non-personal data to individuals. These are "small strings of text" that are stored in Browsers; Cookies are not programs that can damage your computer. These "cookies" are also used to help you set your preferences when visiting our sites, so once you have filled out preferences or other information you don't have to fill it out on your next visit.

If you wish to stop the Cookie functionality on your browser you may do so. We also use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you.

We use industry-standard SSL authentication to protect the confidentiality and privacy of online transactions conducted at our site. SSL authentication and encryption (scrambling) ensures that your online transaction and credit card information are safe from third-party interception.

Notification of Changes

This policy will be revised over time as new features are added to the Web site. We will post changes prominently so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. If there is a change in the way we use your personal information, we will notify you via written or email notice of those changes and post the changes in our privacy statement a minimum of 30 days prior to the change taking effect. At the time you receive such a message, you will be able to opt-out of having your information used by contacting us via any of the methods listed below.

Compliance

12tickets.com reserves the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself or its users. Where practical, 12tickets.com will attempt to obtain the prior consent of the individual prior to disclosing individually identifiable information. As mentioned above, we also reserve the right to share aggregated "site usage" information with third parties.

Contacting Us

In addition to accessing the My Account page, 12tickets.com offers you the following options for contacting us should you have questions regarding any aspect of our service; removing your information from our database; opting out of future communications; correcting, updating or deleting personal information; or no longer receiving our service:

Direct questions or concerns to:

Email: cs@12tickets.com

Address: 4611 N. Ravenswood Ave., Suite 202

Chicago, IL 60640
Fax: (866) 262-9487

Thank you for taking the time to review our privacy policy. Your privacy is very important to us and we promise to protect it.